Cancellation & Renewal Terms
ADrivera • Performance Marketing & Meta Advertising • Bhopal, Madhya Pradesh, India
This document reflects ADrivera's commercial transparency principles, claims policies, and operating framework. Clauses marked with [REVIEW] are specific commercial or regulatory provisions that must undergo formal review by designated Indian legal counsel prior to formal business launch.
1. Monthly Advertising Cycle Structure
All standard ADrivera advertising packages (Starter ₹5,000, Growth ₹8,000, Premium ₹16,000, and Custom plans) operate on a 30-day calendar billing cycle.
Each package period begins on the day your initial campaign setup is approved and published live in Meta Ads Manager.
2. Starter Plan Evaluation Principle
Our Starter package is explicitly designed as a low-commitment evaluation entry point:
- There is no long-term contract, mandatory 6-month lock-in, or forced upgrade obligation.
- At the conclusion of your 30-day Starter cycle, we provide your comprehensive performance report. You decide whether to continue on Starter, upgrade to Growth for creative testing, or pause your advertising without penalty.
3. Ad Spend vs. Service Fee Allocation Upon Cancellation
Because our package price combines two distinct cost components, cancellation treatments are separated accordingly:
Ad spend delivered to Meta Platforms, Inc. directly funds active ad auctions (impressions, clicks, and video views). Once consumed on Meta servers, platform ad spend is strictly non-refundable by ADrivera. Any unspent balance remaining in your dedicated ad account remains client property.
Agency service fees compensate research, audience targeting setup, creative production, and routine campaign optimization. Once campaign configuration and ad production have commenced for a cycle, the monthly agency service fee is non-refundable.
4. Cancellation Notice and Renewal Procedure
- Cancellation Notice: [REVIEW] To prevent unwanted renewal charges, clients must communicate notice of non-renewal at least 7 calendar days prior to the expiration of their current 30-day cycle via WhatsApp or email to hello@adrivera.in.
- Campaign Pausing: [REVIEW] If you need to pause advertising due to temporary store renovations, seasonal inventory shortages, or local events, campaigns may be paused for up to 14 days without forfeiting remaining allocated service hours, subject to prior mutual agreement.
- Transition and Handover: Upon conclusion of services, ADrivera turns over final performance reports and removes administrative access from your Meta assets in an orderly manner.
5. Mandatory Regulatory Disclaimers
ADrivera does not guarantee financial returns, sales numbers, or prospective customer conversions. Cancellation of advertising services does not release the client from liability for advertising spend incurred on Meta Platforms prior to the effective pausing or termination of campaigns.